Terms of Service (US Customers)

Obsydia Technologies Ltd.

Registered Office: United Kingdom
Contact: contact@obsydia.tech
US Customers: These terms govern US customer relationships
Technical Support: support@obsydia.tech

1. Agreement

These Terms govern your use of Obsydia Core0 data vault software and related services provided by Obsydia Technologies Ltd., a UK company, to customers located in the United States.

2. Service Description

Obsydia Core0 is enterprise data vault software for regulated industries. Available as hosted deployment on our infrastructure or self-hosted deployment on your infrastructure. We provide software licenses, managed hosting, updates, and support services.

3. US Compliance Framework

For US customers, Core0 is designed to support compliance with US federal and state regulations including:

• HIPAA: Technical safeguards for healthcare customers (separate BAA required)
• SOX: Financial reporting controls and audit trails
• CCPA: California Consumer Privacy Act requirements
• State Privacy Laws: Virginia CDPA, Colorado CPA, Connecticut CTDPA

4. Data Processing for US Customers

Hosted Deployment: Data may be processed in US data centers to ensure data residency compliance.
Self-Hosted Deployment: You control data location and processing jurisdiction.
Cross-Border: UK-US data transfers protected by appropriate safeguards.

5. Your Responsibilities

You are responsible for: (a) compliance with applicable US federal and state laws; (b) data classification and handling procedures; (c) maintaining appropriate security practices; (d) backup and disaster recovery (self-hosted deployments).

6. Our Responsibilities

We provide: (a) Core0 software and regular updates; (b) technical support during business hours; (c) infrastructure management (hosted deployments); (d) US compliance documentation and guidance; (e) security monitoring and incident response.

7. HIPAA Compliance (Healthcare)

Healthcare customers processing Protected Health Information (PHI) must execute a separate Business Associate Agreement (BAA) with Obsydia Technologies Ltd. Core0 includes technical safeguards required by HIPAA Security Rule §164.312.

8. Limitation of Liability

Our liability is limited to the fees paid by you in the 12 months preceding any claim. We are not liable for indirect, consequential, or punitive damages. This limitation applies to the fullest extent permitted by applicable law.

9. Termination

Either party may terminate with 30 days written notice. Upon termination: (a) hosted data exported to your specified format; (b) self-hosted licenses continue to function but receive no updates; (c) support services cease.

10. Governing Law and Jurisdiction

Contractual Matters: These Terms are governed by English law for consistency with our UK entity.
Disputes: Disputes may be resolved in English courts or, for US customers' convenience, through binding arbitration administered by the American Arbitration Association.
Compliance: US regulatory compliance governed by applicable US federal and state law.

11. Export Control

Core0 software may be subject to UK and US export control regulations. Customer agrees to comply with all applicable export laws and regulations.

12. Changes

We may update these Terms with 60 days advance notice. Continued use constitutes acceptance of updated Terms.

Last updated: March 2026
Obsydia Technologies Ltd. (UK) • US Customer Terms